Debt Collections !

 

ExpertSource has formed a strategic partnership with leading Debt collection agencies to offer end to end, flexible Collections and Accounts Receivable Services that meet the needs of our clients. We offer a "Best-Shoring" service which blends the best resources from both companies by combining on-shore and off-shore skills and experience to perform as a single cohesive unit to maximize our client's ROI and provide the best possible customer experience. 

 

Today companies are faced with the increasing economic pressures of increasing their sales volumes and increasing their profitability, while fighting the reality of watching the Accounts Receivables grow. For those debts that need to be collected prior to being charged off, we create a non-threatening "sense of urgency" to your delinquent customers.

ExpertSource offers superlative First Party Collection services & expertise to meet the needs of our clients. The first party collection approach is conducted with ExpertSource operating as an extension of our client's internal collection unit, and our specialists i.e. collection agents would conduct all outbound and inbound communications in the name of the client.

 

We have global exposure and experience and have been applauded for managing a variety of first party collection service programs. These programs have been conducted on a contingency basis (fees paid on a fixed percentage of total balance recovered), full time employee (FTE) basis (payment is made on a per seat basis), or on a pay per cure basis (payment provided for each account brought back to a current status). 

 

Our past & current clients have tagged us “ Paramount Authority”  in First Party Collection services for :

First Payment Defaults

Returned Mail Accounts

Single Payment Defaults

Billing Issues or Acceleration

Paid Past Due

 

Our experts working on first party portfolios are veterans who are professionals trained to handle accounts in the manner most appropriate for each client.

ExpertSource is a full resolution collection agency, determined to pursue the collection of each account placed until it is either fully resolved or until all means to skip trace the account have been exhausted. We have been dubbed as The Industry’s Most Preferred Partner in the Third Party Collections business. We owe this to our brilliant collection connoisseurs who have positioned us in a League that has seen us surpass all our competitors. Our authority in this field is clearly reflected in our client testimonials.  Our collection strategy is to work all accounts with no regard for size of account. Expertsource engages in dynamic and lawful collection activity on all referred accounts to obtain the outstanding balance due on the debt, establish an acceptable repayment schedule, or enter into payment terms acceptable to all parties involved. The efficiency and sophistication of our strategies, our state-of-the-art technology /collection software, and our well-trained collection staff in FDCPA and TCPA laws provide advantages that result in increased returns for our clients. 

 

Our third party collections process is backed by following services:

• Claims handling with compliance

• Skip Tracing

• Customized Collection Letters

• Credit Reporting

• Telephonic Interaction

• Data Scrubbing & Scoring